FAQ's

Angelcare Animal Hospital

6915 Washington Ave.
Racine, WI 53406

(262)886-3337

angelcarevet.net

Frequently Asked Questions

Here are some questions/answers that we are frequently asked. If you have additional questions that aren't covered here, please feel free to give us a call at Angelcare Animal Hospital & Pet Resort (262)886-3337.

1. What are the Hospital hours? What are the Pet Resort hours?

Our hospital is open Monday from 8:30am to 6:00pm. On Tuesday from 8:30am to 7:00pm. Wednesday through Friday We are open from 8:30am to 5:00pm. The clinic is closed Saturday & Sunday. Clinic will also be closed for lunch Monday- Friday from 12:30pm to 3:00pm.

Our Pet Resort is open for a morning shift, Monday - Friday from 8:00am to 10:30am, and for an evening shift, Monday- Friday from 4:00pm to 7:00pm. Saturdays The Pet Resort is open from 8:00am to Noon. After Hour Pick-up/Drop-offs are available please call to set up an appointment.



2. Do I need to have an appointment?

Yes, patients are seen by appointment. Please call to set up an appointment.

 

3. What forms of payment do you accept?

Cash, Check, Mastercard, Discover, and Visa

 

4. Can I make payments?

Payment is required at the time of service. If you need to make payment plans we recommend applying for Care Credit which offers you the ability to pay off your bill in 6 months at 0% interest.

 

5. At what age can I have my pet spayed or neutered?

Spaying or neutering can be done at approximately 6 months of age. Your pet is given an exam prior to surgery to help determine whether your pet is healthy enough to undergo the surgical procedure. Current vaccinations are required at the time of surgery. Also a pre-anesthetic blood screen is recommended prior to undergoing anesthesia and surgery.

 

6.  What is the pre-anesthetic blood screening?

This is a blood test that is run here in the clinic prior to surgery. It tests the organ functions, blood counts and clotting function of your pet. The pre-anesthetic blood screening is done to assure safety during surgery and the ability to heal following surgery.

 

7. How long do the sutures stay in after my pet's surgery?

Procedures involving sutures require them to be removed in 10-14 days following the surgery.

 

8.  Is it a good idea to let my pet have at least one litter before spaying?

No, there is no advantage to letting your pet have one litter. However there are plenty of advantages to having your pet spayed or neutered. These advantages include decreasing the chances of breast tumors later in life, decreasing the chance of cystic ovaries and uterine infections later in life, decreasing the desire to roam the neighborhood, decreasing the incidence of prostate cancer later in life, helping prevent spraying and marking, and also decreases the surplus of unwanted puppies and kittens.

 

9.  Do you board pets?

Yes, we do boarding for our clients. We have boarding space for both dogs and cats. We also can board birds and other small animals, but you will be required to bring your own cage and food for your pet.

 

10.  What are your kennels like?

Our dog kennels are all indoor. The dogs are let out at least 4 times daily while they are boarding. The cat boarders are housed in a separate area away from the dogs. Blankets and food are provided for our boarders. We recommend that you leave all personal belongings behind except food which is welcome, especially for animals on special diets.

 

11. What are the requirements to board my animal?

To board your pet we require that all animals be up to date with all vaccines. Dogs include: annual Leptospirosis, 3 year DHPP (Distemper, Hepatitis, Parainfluenza and Parvo) combo, Yearly Bordetella, 3 year rabies. We require that bi-annually (every six months) fecal tests are performed to check for intestinal parasites and that an annual heart worm test be done before boarding

Cats include: Annual Distemper combination and 3 year rabies.

For puppies and kittens under one (1) year of age these requirements will differ. Please call (262)886-3337 for more information if you're planning on boarding your puppy or kitten

12. What if my pet isn't up to date on the boarding requirements?

No problem, Angelcare Pet Resort has an on staff veterinarian who can administer all the required vaccinations upon arrival.

 

13. Can my pet have it's surgical procedure while they are boarding?

Yes, many owners choose to have dentals, spays, neuters, tumor removals & any other surgery done during the animals time of boarding. We require that the proper paper work and authorization is taken care of. Please contact us about your plans. We are more than happy to email you any paperwork that you may need to sign prior to the stay. (Please note: If pre- anesthetic blood work has not been drawn and checked we will do this and it will be added to your bill.)

 

14. I'm a new client what do I need to bring to my first appointment?

You will need to bring all of your pet's medical records from your previous vet. You can always have your previous vet fax us your pets information.